Wondering if your luggage will fit the airline’s rules? Just check the sizing info on the product page to make sure your case is good to go with your airline’s dimensions.

All luggage weights are detailed on the product page.

We’ll send you regular updates when your order is accepted, processed, shipped, and finally delivered. You’ll know exactly where your luggage is every step of the way.

If your order is over £50, enjoy delivery on us!

Changed your mind? No worries! Simply fill out our easy Returns Form, and we’ll get in touch with where to send your luggage back. For all the fine print, check out our Returns and Refunds page.

Refunds typically take up to 10 working days to process. If you haven't heard from us by then, please reach out and we’ll sort it.

Changed your mind after the luggage arrived? It happens! No worries — you can absolutely exchange it. We offer free returns for exchanges, so just get in touch with us using our Returns Form, and we’ll handle the rest. We’re here to make sure you get the perfect travel companion!

We totally get it — sometimes luggage can take a little “bump” during delivery. If that happens, don’t stress — we’ve got you covered and will replace it free of charge. Just let us know by completing our Contact Us Form within 48 hours of delivery and we’ll organise a replacement upon return of the faulty item.

We handpick only the highest-quality luggage, so we’re confident it won’t be breaking on you anytime soon! But just in case, every piece comes with a warranty. So if the unlikely happens, you’re totally covered so you can travel with peace of mind!

Absolutely, all our products come with a warranty! Warranty policies can vary depending on the manufacturer. Be sure to check the specific details on each product page, so you know exactly what’s covered.

Our gift cards last for 2 years from the date of purchase. So, no rush, take your time and treat yourself (or someone else) to something amazing within that time frame!

Didn’t find the answer you were looking for? No worries! Fill out the "Contact Us" form , and we’ll get back to you. We’re here to help — talk to you soon!